The Portless Merchant Admin Portal gives you full visibility and control over your orders, inventory, billing, and account settings, all in one place. This article points you to the right guide based on what you need to do.
Things to keep in mind
If you can't log in or access the portal, start with the Accessing and navigating article before anything else.
If a new team member didn't receive an invite email, check the Adding new users guide first.
Each link above goes to a standalone guide. Open the one that matches your question directly.
How long is order data retained in the system?
Active order data is accessible directly in the portal for 7 years. Historical records for older orders are retained indefinitely in our archives.
For older orders, the following primary details can still be retrieved upon request:
Order status
Milestone dates
Tracking numbers
Line items and SKU information
Portal setup and access
Start here if you're new to the portal or need to manage your team's access.
Orders and inventory
Find the right guide for managing your day-to-day operations.
Reporting and billing
Access your data, analytics, and billing information.