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Tracking Inventory through the Merchant Admin Portal

The Merchant Portal uses three standard inventory values: On Hand, Committed, and Available, which appear consistently on the Inventory page and the Products page. This means your stock numbers always line up, no matter where you check them. The Inventory page has two views: Summary, for network-wide totals, and Locations, for a breakdown by facility.

Key concepts and terms

  • On Hand: Total units physically in stock for a SKU, summed across all locations

  • Committed: Units reserved for in-progress orders

  • Available: Units available to promise; calculated as On Hand minus Committed

  • Location: The facility where your stock is held, such as Chicago (CHI) or Shenzhen (SZX)

Things to keep in mind

  • The Products page and the Summary view on the Inventory page show totals across all locations.

  • The Locations view on the Inventory page shows stock at each facility, with one row per SKU at each facility.

  • Selecting a SKU on either page still gives you a per-location breakdown for that one SKU.

Where to view inventory

Both the Inventory page (Summary view) and the Products page display summarized inventory totals per SKU across all locations. The Inventory page also has a Locations view that breaks your inventory out by facility.

  1. Log in to the Merchant Admin Portal.

  2. Head to the Products tab, or open the Inventory menu and select Summary.

  3. To see a location-level breakdown for one SKU, select that SKU. The detail screen shows inventory values per location along with full product information.

  4. To see every SKU broken out by facility, open the Inventory menu and select Locations.

Here's a snapshot for reference:

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