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Receiving Invoice Email Notifications

The Merchant Portal now sends invoice alerts straight to your email. You no longer need to log in to check for new or updated invoices. The portal notifies you the moment something changes, with a direct link to view it.

Key terms

  • Invoice issued: A new invoice generates in the portal for the first time.

  • Invoice updated: An existing invoice changes after it's issued.

  • Notification settings: The section in the Merchant Portal where merchants manage which alerts they receive.


Things to keep in mind

  • Both alert types link directly to the invoice, so you don't need to search for it manually in the portal.

  • Only owners and admins can access this feature.


Invoice alert types

The portal sends two kinds of invoice emails:

  • New invoice alert. The portal sends this email as soon as it issues a new invoice.

  • Updated invoice alert. The portal sends this email whenever an existing invoice changes.

Both emails include a direct link that takes you straight to the invoice in the portal, so you can review it in one click.


How to configure notification settings

  1. Log in to the Merchant Portal.

  2. Go to Settings, then open the Notifications tab.

  3. Select which users should receive notifications, using their email addresses.

  4. Choose the alert types you want each user to receive.

  5. Click Save Changes.

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