General

Getting started

• US Tariffs FAQ (May 2025)
• Getting started with Portless
• How to Sign Up/Sign In to Portless Help Center
• Getting in Touch with Sales
• How to Use the Help Center
• How to Submit a Ticket

Orders

• Non-Bonded Warehouse Wholesale Orders
• Order Status
• Order Modification Requests
• Cutoff Times
• Additional Shipping Requirements
• Remote Areas

Apps & Integrations

• OFG/Shopify Portless Best Practice
• Parcel Delivery Network (PDN)

Policies & Procedures

• Optimizing Your Shopify Products: Adding COGs & HS Codes
• Prohibited and Restricted Items Policy
• 2024 Christmas Cutoff Times

Returns & Claims

• How to Return Items
• Damaged Items

Billing & Pricing

• 40Seas | Portless Invoicing Platform