Introduction

When adding new products to be fulfilled by Portless, it’s essential to follow a streamlined process to ensure accurate inventory management and smooth order fulfillment. This guide outlines the key steps, including preparing product information and synchronizing data. By adhering to these practices, we can avoid fulfillment errors, improve stock visibility, and maintain a seamless customer experience.

Exporting Product Information

1. Go to your Shopify store's Products tab

2. Select the products that you'd like Portless to fulfill

3. Click the Export button

4. A pop-up window will appear, tick the radio button for Selected: [number of products]

5. Select export as CSV for Excel, Numbers, or other spreadsheet programs

6. Click the Export Products button

Video Demo

You can access this link.

Reaching out to Portless

1. Email the CSV file to support@portless.com or file a ticket via the Portless Help Center.

2. Our Technical Support Team will take care of importing the new product information into our order management system and coordinating with the Fulfillment Center. 

3. To prevent any shipping delays, please note that the CSV file should be provided three (3) days before sending the inventory to the Portless warehouse.