Introduction
When shipping to certain countries, additional information may be required to complete the shipment process. Providing this necessary information promptly is crucial to avoid potential delays and ensure that your shipment reaches its destination smoothly. By being proactive and supplying the required details, you help facilitate a more efficient and timely delivery.
Here’s the list for ease of reference:
Argentina
- Recipient needs to register on the official website of Argentina Post
- Recipient needs to pay the postal customs clearance fee of ARS 190 (about 3 USD) for each package
- Before each package is delivered, the recipient needs to go to the official website of Argentina Post to fill out a declaration of the material of the goods (similar to disclaimer)
Australia
- Mobile/Phone number
Austria
- Door number
Bahrain
- Mobile/Phone number
Brazil
- Tax number (11 or 14 digit-format after the symbols are removed)
- The recipient’s tax ID should be the same as the consignee’s information
- Recipient’s phone number
- Postal code
Canada
- Recipient’s full name
- Mobile/Phone number
- Email address
Chile
- Recipient’s tax number
- Mobile/Phone number
- 7-digit postal code
Colombia
- Mobile/Phone number
- Postal code (must not exceed 8 characters)
Denmark
- Mobile/Phone number
- Email address
Estonia
- Mobile/Phone number
- Email address
Finland
- Mobile/Phone number
- Email address
Greece
- Mobile/Phone number
- Email address
Hong Kong
- Recipient’s mobile/phone number starting with 2, 5, 6, 8, or 9 format
Hungary
- Mobile/Phone number
India
- Recipient’s mobile/phone number (format: area code 91 + 10-digits)
Israel
- Zip code
- Mobile/Phone number
- Email address
- The number of declared items per ticket should not exceed 5
Japan
- 10-Digit landline number starting with 0 or 11-digit mobile number
- Recipient’s name (name in English letters is also supported)
Jordan
- Mobile/Phone number
Kuwait
- Mobile/Phone number
- The number of items deaclared for the same SKU in a single ticket cannot exceed three
Latvia
- Mobile/Phone number
Lebanon
- Mobile/Phone number
Lihuania
- State
- Mobile/Phone number
- Email address
Malaysia
- Mobile/Phone number
Netherlands
- Mobile/Phone number
- Email address
Norway
- Mobile/Phone number
- VOEC tax number in 7-digit format
Philippines
- Mobile/Phone number
Portugal
- Mobile/Phone number
Qatar
- Mobile/Phone number
Saudi Arabia
- Recipient’s name must be real (name in English letters is also supported)
- Mobile/Phone number
- Complete shipping address including street and house numbers (city, province, and state should match)
Singapore
- Mobile/Phone number
Spain
- Mobile/Phone number
South Africa
- 9-Digit mobile/phone number OR 27 + 9 digits
- 13-Digit recipient ID (South African ID number)
South Korea
- Mobile/Phone number
- Personal Customs Code (PCC)
- Korean name in Korean characters
- Note: The information can be verified at http://inspection.e-kc.vip/
Note: For non-Korean residents with no Personal Customs Code yet, you may give the following instructions on how to apply for one to your customer:
1. Real-name authentication is required to apply for a customer code. If the customer has a landing permit, they can apply for a personal customer code online after the telephone real-name authentication with a foreigner's landing permit
Application website: https://unipass.customs.go.kr/csp/persIndex.do
2. If the customer only has a passport, they can bring their passport to the local customs to apply for a personal customer code directly.
Sweden
- Mobile/Phone number
- Email address
Switzerland
- Mobile/Phone number
- Correct city, street address, and zip code
Taiwan
- Recipient ID number listed in CPF/CNPJ/EORI column
- Recipient name in Chinese characters
- Shipping address in Chinese characters
- Mobile/Phone number
Thailand
- Mobile/Phone number
Turkey
- Recipient name must be a person’s name, not a company name
- Recipient ID in the CPF/CNPJ/EORI field
United Arab of Emirates
- Recipient’s name must be real (name in English letters is also acceptable)
- Mobile/Phone number
- Complete shipping address including street and house numbers (city, province, and state should match)
United Kingdom
- Mobile/Phone number
Vietnam
- Mobile/Phone number